Shipping policy

Flower Explosion provides free FedEx International and Priority delivery services. A small surcharge may be added during peak Valentine's and Mother's day seasons due to increased carrier costs. All deliveries should arrive by 5 pm on your chosen delivery date. Exact delivery times will depend on the service available to your address. Please contact FedEx to inquire about the guaranteed delivery time for your zip code. Deliveries are available Monday through Friday. 

FedEx requires a valid and working telephone number on all orders.  Review your shipping address carefully.  Incorrect delivery addresses will incur a $20 fee for changes or redirects once the package is en route, and is the recipient's obligation to cover this fee. Flower Explosion is not responsible for any issues resulting from incorrect delivery information provided. Please note: changes and redirects may not be possible as the delivery date approaches, especially once a tracking number is assigned. 

Track My Order

You will receive an email notification with tracking information 24 to 72 hours before your scheduled delivery date. You may also track your order through the My Account page.

Receive My Shipment

A signature may be required at the time of delivery, and is at the discretion of the delivery driver. Flower Explosion is not responsible for lost or stolen packages, weather damage (including extreme heat, extreme cold and precipitation) to products left outside, nor FedEx and other shipping delays beyond our control.

Please care for your flowers upon delivery following the flower care instructions printed on the box or included on the care instructions card placed in the box.  

Have questions? Please visit our customer service page.